SHIPPING AND DELIVERY

Average delivery times

Below you will find the average delivery times for all our orders.

Once an order has been placed, we need 1 to 2 working days to process it.

Once processed, your order will be dispatched and the average delivery time across South Africa is 3 to 4 working days.

Placing an order is simple

We want the entire purchase and delivery process to be as simple as possible. If you have any questions, please do not hesitate to contact our customer support team.

Below we explain step by step how your order will be processed.

How to order

Placing an order with Karoo Cape Town is very simple.

Go to the page of the product you wish to order.

Click the black "Add to cart" button.

Check that you have selected the correct variants, for example colour and size.

Then click "Checkout".

On the details page, enter your details correctly, name, address, and so on, and confirm all the information before you proceed.

Click "Continue to shipping". On the next page, you can confirm the delivery address again.

All our orders include free shipping across South Africa, with no additional costs for the customer.

Then move on to the payment section by clicking "Continue to payment".

Available payment methods

At our store, all payment methods are protected by SSL encryption, which ensures full security. You can choose between the following.

Credit and debit card, American Express, Mastercard, Maestro, Visa

Apple Pay

Google Pay

Once you have selected your payment method, click "Place order" and you will be redirected to complete the payment. Simply follow the instructions shown.

If you run into any difficulty, we are here to help.

Shipping costs

We always offer free shipping across South Africa. Regardless of the order value, all products are delivered free of charge to your address, with no minimum purchase required.

Shipping your order

Have you found the perfect look or accessory on our site? We make every effort to ensure that orders are processed and shipped quickly, and you will receive a tracking link by email as soon as your order is dispatched.

Do you need help with your order? Get in touch with us by email at support@karoocapetown.com and our customer support team will be happy to help you find the best solution.